Client Heartbeat Pricing, Features & Reviews

About

Client Heartbeat is a customer survey tool that helps businesses monitor customer satisfaction and identify areas for improvement. By analyzing customer responses, businesses can get a better understanding of which customers are happy, which ones may be at risk, and where the business may be underperforming. This information can then be used to improve customer service, market the business’s unique selling proposition, and get new business.

Key Features

✓ Monitoring
✓ Dashboard
✓ Feedback Management
✓ Analytics
✓ Feedback Collection
✓ Survey Management

Screenshots

Screenshot 1

Pricing

Basic

USD 39

/Month

Unlimited Surveys
1 User
50 Contacts
Unlimited Surveys
1 User
50 Contacts

Contact Sales

Gold

USD 79

/Month

Unlimited Surveys
5 Users
500 Contacts
CRM syncing/API access
Company branding
Unlimited Surveys
5 Users
500 Contacts
CRM syncing/API access
Company branding

Start Free Trial

Platinum

USD 119

/Month

Unlimited Surveys
10 Users
1000 Contacts
3 Sub Accounts
CRM syncing/API access
Company branding
Concierge Support
Unlimited Surveys
10 Users
1000 Contacts
3 Sub Accounts
CRM syncing/API access
Company branding
Concierge Support

Contact Sales

Enterprise

USD 599

/Month

Unlimited Surveys
50 + Users
10
000 + Contacts
10 Sub Accounts
CRM syncing/API access
Company branding
Concierge Support
Unlimited Surveys
50 + Users
10
000 + Contacts
10 Sub Accounts
CRM syncing/API access
Company branding
Concierge Support

Contact Sales

User Reviews + Write a Review

GL

Gareth Lyon

★★☆☆☆

The product could be great, but the customer support is beyond terrible!

PROS & CONS What are the best aspects of this product? The tool automatically surveys the client base and makes progress comparisons of the customer's satisfaction between defined time periods. What aspects are problematic or could work better...

GL

Gareth Lyon

★★☆☆☆

The product could be great, but the customer support is beyond terrible!

PROS & CONS What are the best aspects of this product? The tool automatically surveys the client base and makes progress comparisons of the customer's satisfaction between defined time periods. What aspects are problematic or could work better...

MA

Marc Alley, PRC

★★★★★

Client Heartbeat - great trend analytics, horrible customer service.

PROS & CONS What are the best aspects of this product? Great dashboarding and automation for a small business. What aspects are problematic or could work better? Zero customer service, they don't respond, EVER. What features/services would...

MA

Marc Alley, PRC

★★★★★

Client Heartbeat - great trend analytics, horrible customer service.

PROS & CONS What are the best aspects of this product? Great dashboarding and automation for a small business. What aspects are problematic or could work better? Zero customer service, they don't respond, EVER. What features/services would...

Read All 4 Reviews

Frequently Asked Questions

How much does Client Heartbeat cost? ▼

Client Heartbeat offers 4 pricing plan(s):

Basic — USD39.00 /Month
Gold — USD79.00 /Month
Platinum — USD119.00 /Month
Enterprise — USD599.00 /Month

What is Client Heartbeat used for? ▼

Client Heartbeat is a Simulation Software solution. Top features include:

Monitoring
Dashboard
Feedback Management
Analytics
Feedback Collection

Does Client Heartbeat offer a free trial? ▼

Yes, Client Heartbeat offers a 0-day free trial.

What support does Client Heartbeat provide? ▼

Client Heartbeat provides Online (Ticket) support.

Is Client Heartbeat cloud-based or on-premise? ▼

Client Heartbeat is Cloud Hosted software.

What training resources does Client Heartbeat offer? ▼

Client Heartbeat provides Help Guides,Blogs,Video Guides for training.