Messenger Communication Platform
By Messenger Communication Platform
Simulation Software
Onetime(Perpetual License)
About
Messenger Communication Platform software helps you manage customer communication while staying compliant with data protection regulations. The software provides tools to create Chatbots to support your customer service via messaging apps (WhatsApp, Instagram, Apple Business Chat, Facebook Messenger, Telegram). You can also collaborate with teams to assign tickets to the right agents and automate workflows.
Key Features
- ✓ Workflow Management
- ✓ Ticket Management
- ✓ Reporting (Analytics)
- ✓ GDPR Compliance
- ✓ Multi-Channel Communication
- ✓ AI based Chatbots
Screenshots
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Pricing
Medium
USD
0
- All messaging apps
- 1:1 Chat
- Ticket Assignment
- User Properties
- Role & Access Management
- Chatblocks
- Chatbot Builder
- MIA (Messenger Information Assistant)
- Statistics
- API
- Unlimited chats
- Support (email
- messaging app) from Monday until Friday 9 am until 5 pm CET
- 1 channel included
- 5 Agents included
- 1
- 000 Monthly Active Users included
- SLA uptime of 99.00%
- MessengerPeople DPA/T&C
- All messaging apps
- 1:1 Chat
- Ticket Assignment
- User Properties
- Role & Access Management
- Chatblocks
- Chatbot Builder
- MIA (Mess
Large
USD
0
- All messaging apps
- 1:1 Chat
- Ticket Assignment
- User Properties
- Role & Access Management
- Chatblocks
- Chatbot Builder
- MIA (Messenger Information Assistant)
- Statistics
- API
- Unlimited chats
- Support (email
- messaging app) from Monday until Friday 9 am until 5 pm CET
- Multiple channels possible
- 10 Agents included
- 5
- 000 Monthly Active Users included
- SLA uptime of 99.00%
- MessengerPeople DPA/T&C
- All messaging apps
- 1:1 Chat
- Ticket Assignment
- User Properties
- Role & Access Management
- Chatblocks
- Chatbot Builder
XL Plan
USD
0
- All messaging apps
- 1:1 Chat
- Ticket Assignment
- User Properties
- Role & Access Management
- Chatblocks
- Chatbot Builder
- MIA (Messenger Information Assistant)
- Statistics
- API
- Unlimited chats
- 24/7 support (phone
- messaging app) upon request
- Multiple channels possible
- Number of agents as needed
- Number of Monthly Active Users as needed
- SLA uptime of more than 99.00% upon request
- DPA/T&C can be negotiated upon request
- All messaging apps
- 1:1 Chat
- Ticket Assignment
- User Properties
- Role & Access Managem
User Reviews
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Frequently Asked Questions
How much does Messenger Communication Platform cost?
▼
Messenger Communication Platform offers 3 pricing plan(s):
- Medium — USD0.00
- Large — USD0.00
- XL Plan — USD0.00
What is Messenger Communication Platform used for?
▼
Messenger Communication Platform is a Simulation Software solution. Top features include:
- Workflow Management
- Ticket Management
- Reporting (Analytics)
- GDPR Compliance
- Multi-Channel Communication
Does Messenger Communication Platform offer a free trial?
▼
Yes, Messenger Communication Platform offers a 0-day free trial.
What support does Messenger Communication Platform provide?
▼
Messenger Communication Platform provides Online (Ticket) support.
Is Messenger Communication Platform cloud-based or on-premise?
▼
Messenger Communication Platform is Cloud Hosted software.
What training resources does Messenger Communication Platform offer?
▼
Messenger Communication Platform provides Help Guides,Blogs,Video Guides for training.
