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Pipedrive

Pipedrive Verified

The easy and effective CRM for closing deals

4.5  ·  2,511 reviews CRM Software Yearly,Monthly
About
What Is Pipedrive?Pipedrive is a cloud-based Customer Relationship Management (CRM) platform built specifically to help sales teams organize, track, and optimize their sales processes through a highly visual and intuitive pipeline interface. It allows businesses to manage leads, contacts, deals, and communication in one centralized system while providing clear visibility into each stage of the sales journey from initial contact to closing. With features such as workflow automation, email integration and tracking, activity reminders, sales forecasting, customizable pipelines, and detailed performance reporting, Pipedrive helps teams stay focused on high-priority opportunities and reduce manual administrative work. Designed primarily for small and medium-sized businesses, it emphasizes simplicity, ease of use, and sales-driven functionality, making it an effective tool for improving productivity, increasing conversion rates, and building stronger customer relationships.

Why Choose Pipedrive?

Businesses choose Pipedrive because it:

  • Offers an easy-to-use, visual sales pipeline

  • Helps sales teams stay organized and focused

  • Automates repetitive sales tasks

  • Improves lead tracking and follow-ups

  • Integrates with popular tools (email, marketing, accounting apps)

  • Scales as the business grows

It is especially popular among companies looking for a simple yet powerful CRM without complex setup.

Benefits of Pipedrive

1. Better Sales Visibility

See all deals in one pipeline and track progress in real time.

2. Increased Productivity

Automate follow-ups, reminders, and repetitive tasks.

3. Improved Lead Management

Capture, organize, and nurture leads efficiently.

4. Data-Driven Decisions

Access reports and analytics to measure sales performance.

5. Stronger Customer Relationships

Track communication history and personalize interactions.

6. Seamless Integrations

Connect with tools like email platforms, marketing software, and invoicing systems.

How to Use Pipedrive

Step 1: Set Up Your Pipeline

Create customizable sales stages that match your sales process.

Step 2: Add Deals & Contacts

Enter leads, contacts, and potential deals into the system.

Step 3: Track Activities

Schedule calls, meetings, and follow-ups directly in the CRM.

Step 4: Automate Workflows

Set up automation for emails, reminders, and task assignments.

Step 5: Analyze & Optimize

Use reporting dashboards to track conversion rates and sales performance.

Features of Pipedrive

  • Visual Sales Pipeline

  • Lead & Deal Management

  • Email Integration & Tracking

  • Workflow Automation

  • Activity & Task Reminders

  • Sales Forecasting

  • Reporting & Analytics Dashboards

  • Contact Management

  • Custom Fields & Pipelines

  • Mobile App Access

  • Third-Party Integrations

  • Web Forms & Lead Capture Tools

Key Features
  • Trend Indicators
  • Strategic Planning
  • Key Performance Indicators
  • Data Analysis
  • Dashboard
  • Ad hoc Reports
  • Ad hoc Analysis
  • Profitability Analysis
  • Benchmarking
  • Visual Analytics
  • Public Dashboard
  • Interactive Dashboard
  • Predefined Templates
  • Trend Indicators
  • Strategic Planning
  • Data Analysis
  • Benchmarking
  • List Management
  • Customer Support
  • Marketing Automation
  • Project Management
  • Lead Scoring
  • Lead Management
  • Landing Pages
  • Multi-Channel Communication
  • Appointment Management
  • Mobile App
  • Predesigned Email Templates
  • Call Me Option
  • Time on site Tracking
  • User Interaction Tracking
  • Campaign Management
  • Queue Management (Calls)
  • Accounting Management
  • Online Payments
  • Online Invoicing
  • Invoice History
  • Multivariate Testing
  • Call Monitoring
  • IVR Support
  • Warehouse Management
  • Quotes (Proposals)
  • List Management
  • Referral Tracking
  • Product Catalog
  • Call Logging
  • Contact Management
  • Video Chat
  • Persistent Chat
  • Report Generation
  • Conversion Tracking
  • Campaign Management
  • Event Tracking
  • Inventory Management
  • CRM Integration
  • IT Project Management
  • Document Management
  • CRM & Sales Dashboards
  • Email Templates
  • On-Demand (SaaS)
  • Sales Quotes
  • Web Forms
  • Opportunity Management
  • Real Time Analytics
  • Inquiry Management
  • Sales Pipeline Tracking
  • Survey Management
  • Access Monitoring
  • Customer Data Base
  • CRM & Sales Reports
  • Lead Generation
  • Sales Force Automation
  • Email Integration
  • Sales Tracking
  • Import & Export Data
  • Contact Manager
  • Email Marketing / SMS Marketing
  • Mass Email
  • Customization
  • CRM Analytics
  • Capture Leads from Twitter/Facebook
  • Quotes Management
  • Omnichannel Communication
  • Proposal Management
  • Accounting
  • Social CRM
  • Developer API
  • Solution Management
  • Territory Management
  • Private Cloud
  • Supplier and Purchase Order Management
  • Sales Forecasting
  • Pipeline Management
  • Case Management
  • Expense Management
  • Marketing Analytics
  • Marketing Collateral
  • Performance Management
  • Products & Price Books
  • Field Sales Management
  • Cloud Computing
  • Partner Cloud (VAR or Service Provider)
  • Plug-And-Play Integration
  • Interaction tracking
  • Invoices
Screenshots
Pipedrive screenshot 1
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Pricing
Lite
USD 14
Per seat per month, billed annually
  • Lead
  • calendar and pipeline management
  • AI-powered report creation
  • Real-time sales feed
  • 500+ integrations
  • Personalised onboarding
Contact Sales
Premium
USD 49
Per seat per month, billed annually
  • Lead generation and routing
  • Custom scoring and company data enrichment
  • AI-powered multi-email tools
  • Contracts and e-signatures
  • Enhanced customisation for teams
  • reports and data fields
Contact Sales
Ultimate
USD 69
Per seat per month, billed annually
  • Fortified account security with rules and alerts
  • Phone and email data enrichment
  • Sandbox testing account
  • Extended phone support
  • Partnership discounts
Contact Sales
User Reviews + Write a Review
BK
Brian K.
OK for an individual, or a lemonade stand...

What do you like best? At first glance, the UI seems intuitive, but it quickly proves otherwise. Being able to drag and drop is nice. Automatically prompts you to create a next step after you complete an activity. That's about it. What do you dislik...

MK
Martin K.
Trial Users Beware

What do you like best? Good email integration. Great to have different pipelines available. What do you dislike? Accounts and all data get deleted after two weeks after trial end. What business problems are you solving with the product? What b...

"Looks Cute"

What do you like best? It looks cute and can be a fun way to move around your leads. If you want to pay to play this is the software for you. What do you dislike? Actually managing data takes a lot of practice as customer service won't help you....

CS
Cristiana S
"adfasllñadfslñdfklñaklñklñsadfklñakldfklñaqdfklñadfkñlaklñdsfklñasdfm,qwerweiorqwerewr"

What do you like best? adkakñdfkñlsdklfklñasdklñfakñsdfklasfkañsdfklñakñkñdlfklañsdfklaklsdfaklñsdfkñqiopwqweklqñwerkklasdkadklklfklñaklñfasdlfkñasdf What do you dislike? afkoadfkaskldfklñasklñdfklñafklñklasdfaklñfoqipwpriowoqeiprqweroqo...

AI
Administrator in Construction
"Run - Bad Customer Service - I had to switch after 5 years"

What do you like best? The sales pipline view is nice visually. What do you dislike? Where do I start? Perhaps with the poor customer service. It has dwindled through the years to the point that you are just speaking to a robot that poi...

Frequently Asked Questions
How much does Pipedrive cost?

Pipedrive offers 4 pricing plan(s):

  • Lite — USD14.00 Per seat per month, billed annually
  • Lite plan + — USD24.00 Per seat per month, billed annually
  • Premium — USD49.00 Per seat per month, billed annually
  • Ultimate — USD69.00 Per seat per month, billed annually
What is Pipedrive used for?

Pipedrive is a CRM Software solution. Top features include:

  • Trend Indicators
  • Strategic Planning
  • Key Performance Indicators
  • Data Analysis
  • Dashboard
Does Pipedrive offer a free trial?

Yes, Pipedrive offers a 0-day free trial.

What support does Pipedrive provide?

Pipedrive provides Online (Ticket),Business Hours support.

Is Pipedrive cloud-based or on-premise?

Pipedrive is Cloud Hosted software.

What training resources does Pipedrive offer?

Pipedrive provides Help Guides,Video Guides,Blogs for training.

Tool Info
Company Pipedrive
HQ NYC, New York United States
Starting price USD14 Per seat per month, billed annually
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
SMEs Enterprises
Customization
Yes