Simulation Software
Monthly,Yearly
About
SweetHawk creates workflow apps that enhance Zendesk's functionality and allow businesses to take advantage of the platform's full potential. Whether you need to keep better track of your tasks, receive approvals faster, or just remember to follow up with a customer after you've closed their ticket... In Zendesk, you're guaranteed to find at least one of their apps to help you enhance your day-to-day efficiency.
SweetHawk is primarily used to:
- Save time and money
- Enforce processes (ITSM/Change Management)
- Ensure quality and SLAs
- Maintain compliance
- Cut agent training time
- Improve the agent and customer experience on a continuous basis.
Our apps include essential features such as: sub-ticketing and comprehensive tasks, integrations with calendars, robust approval procedures, Popup notifications that can be customized, NPS surveys, among other things.
Key Features
- ✓ Workflow Management
- ✓ Project Management
- ✓ Quality Management
- ✓ HR Management
Pricing
Super Suite
USD
12
/User/Month
- All SweetHawk apps
- GDPR & CCPA compliant
- Email support
- Comprehensive Self Serve Help Centre with Setup and Training Videos
- Flexible payment options - Credit Card or Invoiced Billing
- All SweetHawk apps
- GDPR & CCPA compliant
- Email support
- Comprehensive Self Serve Help Centre with Setup and Training Videos
- Flexible payment options - Credit Card or Invoiced Billing
Enterprise Suite
USD
0
- Enterprise terms
- Security reviews
- Priority support
- Zendesk health checks
- Enterprise terms
- Security reviews
- Priority support
- Zendesk health checks
User Reviews
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Frequently Asked Questions
How much does SweetHawk cost?
▼
SweetHawk offers 2 pricing plan(s):
- Super Suite — USD12.00 /User/Month
- Enterprise Suite — USD0.00
What is SweetHawk used for?
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SweetHawk is a Simulation Software solution. Top features include:
- Workflow Management
- Project Management
- Quality Management
- HR Management
Does SweetHawk offer a free trial?
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Yes, SweetHawk offers a 0-day free trial.
What support does SweetHawk provide?
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SweetHawk provides Online (Ticket) support.
Is SweetHawk cloud-based or on-premise?
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SweetHawk is Cloud Hosted software.
What training resources does SweetHawk offer?
▼
SweetHawk provides Help Guides,Blogs,Video Guides for training.
