CareMessage is a patient engagement platform that helps safety-net organizations deliver health care products and services to underserved populations. The platform enables users to reach patients located around the world and communicate with them in their native language. The platform includes various tools and workflows that help safety-net organizations reduce no-shows by the patients and increase completed appointments. Organisations can also maximise their clinical quality and reimbursements through evidence-based programs as well as workflow automation. Through these programs, users can offer adequate health education and coaching to individual patients, managing chronic conditions.