CitySwift was created and is supported by bus industry experts. It uses big data, artificial intelligence and machine learning to increase network performance, service reliability and passenger satisfaction. CitySwift can ensure buses are available at the times and locations prospective passengers want to use them. It can also provide a deeper understanding of network performance with detailed reliability, efficiency and demand metrics. CitySwift can evaluate and compare multiple scenarios with a full understanding of obligations and operational costs. Additionally, CitySwift can analyze historical data to accurately predict journey times.