Gradia Health is a software that helps clinics improve their service outcomes by providing personalised information and reminders about significant treatment procedures to individual patients. The software sends pre and post-visit SMS to patients and saves extra expenses by improving procedure compliance. Gradia Health also forwards understandable information to individual patients and prepares them in advance before the latter makes a visit to the clinic in person. This way, it helps to improve the quality of patient care and achieve a 97% satisfaction rating. Moreover, the software also forwards custom content to each patient about the upcoming appointments and procedures, keeping them well informed and updated all the time. After medical visits to clinics, Gradia Health uses diagnosis information in electronic health records (EHRs) to send post-visit information, enabling patients to manage their health conditions and understand the necessity of follow-ups. By using the information in EHR, the software also identifies patients who need to make an immediate visit. Thus allowing doctors to send reminders accordingly.