HubDesk is designed to make managing Github Issues easier and more efficient by automatically creating regular issues, storing and securing inbound attachments, and adding labels to distinguish its issues. HubDesk only sends replies to customers if the comment begins with @reply, and also adds links to outbound emails for attachments added to @reply comments. To increase efficiency, use Github's saved replies, Slack integration, and mobile app. You can also take advantage of Github's project boards and 3rd party tools to manage tickets on Kanban boards.