Roojoom is an AI-based personal journey orchestration platform that can be used to drive customer-centric journeys towards pre-scheduled business goals, from start till end. Its integrated feature list comes loaded with an AI-based customer journey scheduler, continuous monitoring tools, omnichannel multi-session journeys and coding-free automated UX metrics. Further, Roojoom’s journey orchestration AI is capable of providing relevant solutions to specific optimisation challenges, especially of great help for non-developers and non-technicians alike.
Telco/TV, insurance, SaaS and financial institutes depend on the particular to get their day to day tasks streamlined with ease. Available functionalities are survey-based input collection, technical issue resolution, customer behaviour based cross-sell, coverage upselling, enhanced social advocacy, survey feedback collection, product training, account sign-up and set up promotions.
Further, Customer Engagement,