Schedule Agent is an online-based software that handles all the technical aspects, security, uptime, backups, upgrades, and other IT/IS stuff for your business. This allows you to stay focused on scheduling and operating your business. They cater to your business's individual needs, thus eliminating the typical pricing structure in which most companies charge you a flat rate or fee. Automated e-mail reminders and notifications are sent to all users, and customers can also receive text messages via cell phones. This reduces the time spent having to call customers and confirm appointments.