Sicap's World-leading Device Management Centre (DMC) is trusted by more than 70 MNOs, MVNO, and MVNEs in 40 countries. It combines fully automatic device detection, device configuration, and management functionalities, including an always up-to-date device characteristics database and device base analytics and segmentation tools. You can reduce call resolution time, speed up care experience, and save operational costs through proper remote troubleshooting and configuration tools. Call centre agents are provided with a web tool through which they can quickly and efficiently trigger device setup to remote-configure end-users' devices.