Verint's Workforce Management solutions use AI-powered forecasting and scheduling to help enterprises maximize resources across all interaction channels. The solutions schedule optimal resource plans for both humans and bots to maximize efficiency across the organization. The solutions also provide employees with flexible scheduling alternatives that promote employee well-being while guaranteeing compliance with company standards. Furthermore, the solutions are cloud-based, which may relieve organizations of the burden of sophisticated infrastructure and administration, and extend to applications to provide staff with the tools they need to do their jobs.