Simulation Software
Monthly,Yearly
About
Tymeshift is on a mission to simplify workforce management by categorizing the types of work your agents do, refining your forecasts, and adjusting work volume to cover unexpected events. You can setup workstream-specific SLAs so you always know each channel's staffing needs. You can also see the difference between your Forecast and the actual contact volume so you can make adjustments on the fly. A complete schedule is created based on your staffing forecast. You can also plan agents' breaks, lunches, and recurring tasks with ease.
Key Features
- ✓ Performance Metrics
- ✓ Employee Management
- ✓ Budgeting
- ✓ Time & Attendance Management
- ✓ Employee Scheduling
Screenshots
Screenshot 1
Pricing
Starter
USD
7
/User/Month
- Automatically Track Time
- Track AUX Codes
- Timecards
- Timesheet Management
- API
- Agent Status Monitoring
- Email & Web Support
- Online Knowledge Base
- Implementation Guides
- Weekly Webinars
- Automatically Track Time
- Track AUX Codes
- Timecards
- Timesheet Management
- API
- Agent Status Monitoring
- Email & Web Support
- Online Knowledge Base
- Implementation Guides
- Weekly Webinars
Professional
USD
18
/User/Month
- Automatically Track Time
- Track AUX Codes
- Timecards
- Timesheet Management
- API
- Agent Status Monitoring
- Agent Activity
- Raw Data Report
- Scorecards
- Rules & Notifications
- Slack Integration
- Agent Dashboard
- Insights
- Email & Web Support
- Online Knowledge Base
- Implementation Guides
- Weekly Webinars
- Automatically Track Time
- Track AUX Codes
- Timecards
- Timesheet Management
- API
- Agent Status Monitoring
- Agent Activity
- Raw Data Report
- Scorecards
- Rules & Notifications
- Slack Integration
- Agent Dashboard
- Insights
Enterprise
USD
35
/User/Month
- Automatic Schedule
- Customizable Dashboards
- Automatically Track Time
- Track AUX Codes
- Timecards
- Timesheet Management
- API
- Agent Status Monitoring
- Agent Activity
- Raw Data Report
- Scorecards
- Rules & Notifications
- Slack Integration
- Agent Dashboard
- Insights
- Real-Time Dashboard
- Forecast
- Time & Attendance Integrations
- Talk+
- Email & Web Support
- Online Knowledge Base
- Implementation Guides
- Weekly Webinars
- Priority Support
- Dedicated Account Manager
- Automatic Schedule
- Customizable Dashboards
- Automatically Trac
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Frequently Asked Questions
How much does Tymeshift cost?
▼
Tymeshift offers 3 pricing plan(s):
- Starter — USD7.00 /User/Month
- Professional — USD18.00 /User/Month
- Enterprise — USD35.00 /User/Month
What is Tymeshift used for?
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Tymeshift is a Simulation Software solution. Top features include:
- Performance Metrics
- Employee Management
- Budgeting
- Time & Attendance Management
- Employee Scheduling
Does Tymeshift offer a free trial?
▼
Tymeshift does not currently offer a free trial.
What support does Tymeshift provide?
▼
Tymeshift provides Online (Ticket) support.
Is Tymeshift cloud-based or on-premise?
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Tymeshift is Cloud Hosted software.
What training resources does Tymeshift offer?
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Tymeshift provides Help Guides,Blogs,Video Guides for training.
