Simulation Software
Onetime(Perpetual License)
About
Zest is an advanced product management solution that helps organisations solve their customer-generated queries through support videos. Brands get to offer a clear 1:1 understanding to their clients in the form of personalised videos, which were not at all possible previously via chat or emails. On the other hand, customers can also utilise the platform to record the exact issues faced by them. Thus making it easier for the customer support executives as well. With Zest, issues get resolved 30% faster on the first reply. Moreover, users can also integrate Zest with any platform of their choice like Intercom or Zendesk and escalate them to Slack or other product management tools currently used by them. An inbuilt screen recording option available within the software allows support agents to get a clear understanding of the nature of the problem and various other technicalities involved, eliminating misunderstanding.
Key Features
- ✓ Feedback Management
- ✓ Issue Management
- ✓ Widgets
Pricing
Free
USD
0
- Up to 10 feedback per month
- 3 months data retention
- Slack integration
- Zapier integration
- Intercom integration
- Zendesk integration
- Voice-Text transcription (soon)
- Up to 10 feedback per month
- 3 months data retention
- Slack integration
- Zapier integration
- Intercom integration
- Zendesk integration
- Voice-Text transcription (soon)
Basic
USD
0
- Up to 100 feedback per month
- 3 months data retention
- Slack integration
- Zapier integration
- Intercom integration
- Zendesk integration
- Voice-Text transcription (soon)
- Up to 100 feedback per month
- 3 months data retention
- Slack integration
- Zapier integration
- Intercom integration
- Zendesk integration
- Voice-Text transcription (soon)
Starter
USD
0
- Unlimited feedback
- 3 months data retention
- Slack integration
- Zapier integration
- Intercom integration
- Zendesk integration
- Voice-Text transcription (soon)
- Unlimited feedback
- 3 months data retention
- Slack integration
- Zapier integration
- Intercom integration
- Zendesk integration
- Voice-Text transcription (soon)
User Reviews
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Frequently Asked Questions
How much does Zest cost?
▼
Zest offers 3 pricing plan(s):
- Free — USD0.00
- Basic — USD0.00
- Starter — USD0.00
What is Zest used for?
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Zest is a Simulation Software solution. Top features include:
- Feedback Management
- Issue Management
- Widgets
Does Zest offer a free trial?
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Yes, Zest offers a 0-day free trial.
What support does Zest provide?
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Zest provides Online (Ticket) support.
Is Zest cloud-based or on-premise?
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Zest is Cloud Hosted software.
What training resources does Zest offer?
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Zest provides Help Guides,Blogs for training.
